We wish that running our business was as easy as designing a pair of Chivaz and then having other people take care of everything else while we count the money. Well, unfortunately, that is not the way that things IRL. We don’t have the big pockets of a big corporation and we don’t plan on acting like one. The way that we plan on making Chivaz a success is one person at a time.
At Chivaz we are doing everything (except the actual manufacturing) in house. This means that our garage is full of boxes and stickers and labels and shipping supplies. This means that we will be shipping each product to you individually. This means that when you see something that looks like actual handwriting on each sock label, it IS actually handwriting on the sock label. We will inspect and mark each pair of Chivaz and then we will carefully place them in a box and ship them to you.
If you have any questions, you are more than welcome to reach out to us. We don’t have customer service, we ARE customer service, and we want to listen to all of our customers. Email is the best way to reach us: firstname.lastname@example.org